• Recognized subject matter expert in interoperability standards: HL7, CDA (Clinical Document Architecture), and FHIR (Fast Healthcare Interoperability Resources)
      • Recognized for combining technical leadership with verbal & written communication skills in creating working systems
      • More than 20 years experience as a health care computing consultant
      • Extensive experience and familiarity with ICD10cm, CPT, & SNOMED-CT
      • Medical institutions worked with include:
            Veterans Health Administration, Mayo Clinic, Johns Hopkins, U.S. Health Care Financing Administration (HCFA), Shands at University of Florida, University of Michigan Hospitals
      • More than 23 years experience doing project work as a consultant with direct client-relations responsibilities
      • More than 6 years direct experience developing, delivering and managing training

Interoperability Planner, Varian Medical Systems - (June, 2017 to February, 2019)

• Subject matter expert for HL7, CDA, and FHIR interoperability standards
• Provide creative transformation of production interface data into spreadsheets that allow for real-time quantitative and qualitative profiling/discovery of activities and patterns
• Partner with Sales and Customers in a pre-sales capacity to develop detailed Scopes of Work that enable HL7 interfacing between Cloverleaf and other hospital information systems
• Provide remote support in meetings scheduled and facilitated by Technical Sales Managers
• Scope the appropriate interfaces to sell customers, determining how to provide needed services like MRN conversions, and scoping requirements for custom interfaces
• Assess existing interoperability solutions and make recommendations for enhanced solutions, documenting those plans in detailed Scopes of Work
• Develop detailed plans as part of large software transition projects for Sales, Clinical Consulting, Applications Training, the Help Desk Support Team, Engineering, Product Management, Product Marketing and Project Management

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Senior Product Manager, Health Care Performance Technologies - The Advisory Board Company - (June, 2016 to January, 2017)

Senior product manager for clinical and organizational data-modeling efforts within Data Hub. Senior project leader for Advisory Board participation in project Argonaut, a multi-organization effort to bring Fast Healthcare Interoperability Resources (FHIR) to full standard. Subject Matter Expert on FHIR, Consolidated Clinical Document Architecture (C-CDA), HL7, and ICD9/ICD10 coding systems. Senior product manager on efforts to bring FHIR compatibility to Advisory Board infrastructure.

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Director of Interoperability - The Advisory Board Company - (May, 2013 to June, 2016)

Subject matter expert on interoperability standards including Fast Healthcare Interoperability Resources (FHIR), Consolidated Clinical Document Architecture (C-CDA), HL7, ICD9/ICD10 coding systems. Currently Population Health Analytics Pipeline Product Manager for Data Hub. Establish integration with various EHR systems for the purpose of quality reporting, care management and referrals support. Facilitate communication and project coordination among diverse members of EHR Integration Working Group. Establishing EHR integration requirements and facilitate proof of concept and other project initiatives.

Develop and deliver training and consulting as subject matter on Meaningful Use Stage 2 Information Exchange (Intro to CCDs), HL7 v2.x messaging, and Exploring ICD-10.

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Collaborated with VHA stakeholders to facilitate specification and implementation of Health Risk Assessment (see below) content customizations. Wrote requirements and use case specification documents, and generated information required by different government organizations to see project through. Specialized in establishing methodologies to guide clients, partners, and project team through process of articulating what needs to be delivered. Developed and provided training to project personnel and clients, and ran effective meetings.

Aquilent was awarded a contract to help the Office of Information Technology (OIT) and Veterans Health Administration (VHA), within the Department of Veterans Affairs (VA), to enable electronic health risk assessments (HRAs). Aquilent selected the use of the Expert-24 commercial-off-the-shelf (COTS) HRA which will allow VA to easily customize the HRA to their patient population and clinical guidelines.

Analyst facilitating connectivity, profiling and discovery of data in the process of implementing medical natural language processing (NLP) systems. Build information profiling and analysis tools for HL7 message visualization. Provide training for both clients and employees. Conduct quality assurance and write documentation. Troubleshoot complex legacy data connections and workflow. Facilitate information exchange between client services, engineering and NLP departments. Clients include physician groups, large university hospitals and billing companies.

Previously implementation project manager for new implementations. Facilitate requirements specification, design, documention, development, testing and implemenation of bioinformatics projects. Identify and troubleshoot system issues and guide implementation team through resolution.

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Serving Conceptual Health Solutions (CHS) - a bioinformatics startup - as implementation manager & documentation master. Facilitate and document pilot bioinformatics project for Veteran's Hospital - Nashville, Tennessee, and Johns Hopkins Internal Medicine Department - Baltimore, Maryland. Application is a medical concept indexing and knowledge management system developed at Mayo Clinic. Also establish methodologies for logical rule and application development. Responsible for:

•  Writing program specifications and documentation

•  Conducting program testing and feedback

•  Project management and communication between different organizational entities

•  Transforming data into information for analysis of technical efficacy of multi-layered technology

•  Manage efforts of off-site development staff

Technology is a combination of natural language processing and a rules engine. Applications include automated billing-code generation (Evaluation & Management, ICD9, and CPT) and quality measurement of clinical exam notes.

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Establish program rollout and user communication process for large Payroll & HR company (ADP) implementing an Opportunity Management System. Provide inventory of existing training materials; structure user competency program requirements; and generate supporting user information material. Transfer training program to client for further development and delivery by client staff.

Establish configurator business requirements for a large agricultural equipment company preparing for a Siebel Version 7 configuration project. Advise and document configurator interface requirements; establish configuration prototypes; attend Siebel V7 training in San Mateo, CA; Advise on best practices and methodology for establishing and maintaining configuration technology.

Manage user training requirements and delivery. Establish effective knowledge management practices. Support Customer Relationship Management (CRM) consulting practice as Siebel consultant and experienced CRM/technical architect.

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Selected and managed training vendor(s). Liaise with different practice groups to determine training requirements. Managed development and initial delivery of new training academies in both telecommunications infrastructure and middleware. Established requirements for prerequisite technical training (Java and XML).

Dean of Web Development Academy - a four-week, new hire, academy. Responsible for:

•  Teaching new hires of company culture and expectations

•  Assuring a productive learning environment

•  Serving as project manager during design and build of a functional web site based on a 3-tier architecture

•  System Development Life Cycle (SDLC)

•  Design of user interface, business objects, and database layers

•  Java programming

Designed, developed and delivered "Introduction to VB/VBA/COM" (VisualBasic) training program. Course prepared consultants for writing customization add-ins to COM-based applications such as Microsoft Office and CRM programs.

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Provided project support for major CRM initiative at Delta Airlines/Technologies. On-site consulting included general architecture, directed training, mentoring, programming, and system builds.

Architectural and programming support for front office (BaanFrontOffice) to back office (SAP) connectivity product.

Designed, developed and delivered "Introduction to VB/VBA/COM" (VisualBasic) training program. Course prepared consultants for writing customization add-ins to COM-based applications such as Microsoft Office, and Customer Relationship Management programs.

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Developed courseware for VisualBasic-based technical development course. Worked with R&D during product development phase. Full-featured technical course was available on first day of product release. Delivered course to internal consultants, partners, and customers. Managed the establishment of new technical training center. Managed two technical trainers.

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Trainer, Architect, Senior Consultant & Sales Engineer - Antalys, Inc. (September, 1993 to December, 1997)

Designed and built configuration solutions (including three international projects) for a number of industrial concerns including:

•  Educational PCs/Networks (IBM-Eduquest)	•  Reach Trucks (BT Industries - Sweden)
•  Plastic Injection Molding Systems (Husky - Canada)	•  Glass Molding Systems (Emhart - Sweden)
•  Telecommunications/Internet Infrastructure (N.E.T.)	•  Personal Computers (Gateway)
•  Process Control Networks (Westinghouse)

Technical training provided for both internal and external resources. Provided technical support for sales cycle on a wide-ranging group of prospects. Provided product design requirements and quality-assurance consulting to product-development group. Configurator-building environment was based on the Smalltalk - an object-oriented programming environment.

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Client Systems Specialist - Quantum Compliance Systems (November, 1992 to August 1993)

Company's product was an environmental information management system assisting companies with EPA and OSHA regulation compliance. Responsible for design of Graphic User Interface (GUI) implementation of a 4GL database language (Progress). Established program specifications, coding, testing and installation. Consulted on implementation of Windows-based office procedures for documentation, proposals and communications.

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A startup scheduling-software company. Responsible for full cycle of product sales, marketing, design, implementation, training, troubleshooting and support. Developed and delivered training programs to clients. Maintained client relations and conducted project management. Co-Founder and member of management team. Programmed in Smalltalk, an Object-Oriented Programming Language. Applications included:

•  Home health care scheduling for Kelly Assisted Living

•  Surgical scheduling at the University of Michigan Medical Center

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Provided support for personal computer based data systems - including:

•  Customized programming	•  Training
•  Troubleshooting	•  Networking
•  Database management

Substantial experience in the full project cycle of system specification & design through implementation & documentation. Provided implementation and integration of data-management solutions with appropriate human, software, and hardware resources.

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Technical Consultant - U.N.I.D.O. Mission to Philippines (August, 1988)

(United Nations Industrial Development Organization) Presented options for activating high-technology industrial development to Filipino government, business, and academic leaders. Specifically advised on expert-systems software development for export to the United States.

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Establish Circuit Board Inspection System for Rockwell International - a complicated system easily run by an operator without previous computer experience. System developed using three different languages, and provided extensive on-site engineering & customer support. Personally responsible for hardware & software integration including cycle of system design, component acquisition, programming, testing, and integration.

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Manager of Special Projects - Michigan Peer Review Organization (March, 1985 to December, 1986)

Developed and supported microcomputer-based data systems. Systems included:

•  Medical review	•  Data entry front-ends
•  Letter generation	•  Productivity monitoring
•  Mailing-list management	•  Information profiling

Provided support for personal computer users throughout company. Developed hardware/software-purchasing specifications. Liaison with external computer vendors - including substantial maintenance contract. Supervised a systems analyst.

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Volunteer Counselor & Organizer - Cystic Fibrosis & Ventilator Camp (15 summer weeks)

Provided direct counseling and patient care to children with Cystic Fibrosis, and/or who are ventilator-dependent. Organized information management systems. Facilitate events both outside and inside of the camps.

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Research Assistant II - University of Michigan Children's Hospital - Neonatal I.C.U. (June, 1984 to March, 1985)

Provided support for personal computer and mainframe based data systems. Established state of the art data system for tracking neonatal patients that lasted more than 10 years. Facilitated data management for research studies - including user-friendly front end that allowed a physician to manage his own data. Supported data management and analysis on transported neonates that culminated in a published study on quality assurance.

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Member, Board of Directors - Arrowood Hills Cooperative, Ann Arbor, Michigan (1 year)

Facilitated strategy and tactics to save community-owned housing from being foreclosed due to past debt. Selected and managed new management company for improving day to day management of cooperative. Worked with community leaders to identify available health resources.

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Laboratory Technologist - Mott Children's Hospital - Pulmonary Lab (January, 1983 to June, 1984, and part time in College)

Extensive use of database management systems on University of Michigan's mainframe (MTS); Preparing data for research study; Pulmonary laboratory technologist responsible for maintaining and troubleshooting multiple technologies including blood gas analysis, pulmonary function, sweat sodium and pneumocardiogram analysis machines..

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Laboratory Data Clerk - Pathology Department, University of Michigan Hospitals (May, 1979 to December, 1980)

Responsible for logging in laboratory samples to a computer system, and distributing samples to appropriate pathology laboratories. Significant phone and computer work communicating latest results to physicians throughout hospitals. Also got a chance to leverage the speedy touch-typing that I learned in Ms. Shimmel's 10th grade typing class.

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Blood Drawer (Phlebotomist) - University of Michigan, & Cottage Hospitals (Part time in college)

Direct patient contact in drawing blood for laboratory test results.

 

   Development Tools / Languages: VisualBasic for Applications (VBA), HTML, JavaScript, VisualBasic, SQL, Smalltalk